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FAQs

FireMaster Inc FAQs

Free Estimates and Consultations  |  Financing Available  |  Family and Locally Owned Since 1980

Free Estimates and Consultations

Financing Available

Family and Locally Owned Since 1980

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Learn More About FireMaster Inc

Have a pool-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

Pools

  • Can I afford a pool?

    Unlike most swimming pool contractors, we strive to offer a broad selection of pools to suit various budgets. Whether you're looking for an above-ground or inground option, we have something for everyone. Many are surprised to learn that they can invest in a pool that offers over 20 years of enjoyment for less than the cost of a family trip to Disney World.

  • When is the best time to purchase a pool?

    The ideal time to start the pool purchasing process is always now! As a leading company for both inground and above-ground pools, our installation schedule fills up fast during the spring and summer months. Delaying your decision will only push back your pool installation even further.

  • Is taking care of a pool difficult?

    Pool maintenance can be as easy or as hands-on as you prefer. With modern robotic cleaners and advanced automatic sanitizers, maintaining your pool can be nearly effortless. At FireMaster, we also provide free water testing to ensure your water chemistry is always perfectly balanced.

  • What is your service area?

    Since we service and warranty all the products we sell, our service area extends to roughly a 50-mile radius around Evansville, IN. We proudly serve the tri-state region, including Indiana, Kentucky, and Illinois. If you're unsure whether you're within our service range, feel free to call our swimming pool contractors to confirm.

  • What do I do if my pool turned green?

    As a leading provider of high-quality inground and above-ground pools, we’re here to help! However, we are unable to provide water chemistry advice online or over the phone. Please bring a water sample to our store, and we’ll test it for you and guide you toward maintaining a crystal-clear pool.


Spas

  • What is the difference between a spa and a hot tub?

    The terms 'spa' and 'hot tub' are typically used interchangeably and refer to the same thing. According to Statista, 17.2% of Americans aged 18 to 29 own a hot tub, pool, or spa. When you're ready to join them and start exploring spa or hot tub options, choose us as your trusted dealer!

  • Do you service spas?

    We have several factory-trained technicians on staff who can diagnose and repair all brands of spas we currently carry, as well as those we’ve carried in the past. However, we do not service spas purchased from other dealers, as sourcing parts for those models can sometimes be difficult.

  • How much does a spa cost to run every month?

    That’s a difficult question to answer, as it depends on several factors, including ambient air temperature, the type and size of the spa, and how frequently you plan to use it. HotSpring Spas offers a calculator that can estimate your monthly costs based on your local climate. As one of the most knowledgeable hot tub dealers, we’re also happy to discuss potential costs with you directly.


Fireplaces

  • Do you clean chimneys?

    We don't offer chimney cleaning or inspection services, but we can provide contact information for contractors who do. However, when it comes to fireplace stores, we’re one of the most trusted in the area.

  • What types of fireplaces do you sell?

    We provide a variety of fireplaces, including gas, electric, and wood-burning options, along with log sets and stoves. Additionally, we can help you create the ideal backyard fireplace.

  • Q: My gas fireplace won’t turn on, what’s wrong with it?

    The two most common problems with gas fireplaces are dead batteries in the remote and receiver, as well as a dirty pilot light. Regular annual maintenance can help minimize these issues.

  • Do you offer outdoor fireplace products.

    Yes, we provide a wide selection of outdoor wood-burning and gas fireplaces.

  • Do you offer financing?

    Yes, we provide financing options through Wells Fargo and Mariner Financing.

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